Some Samsung smart fridges stopped working on Tuesday due to a firmware update.

Korean outlets were the first to report the problems, which affect Samsung’s Bespoke AI line of fridges. Star News Korea, per a Google-provided translation, said that most of the affected devices were four-door fridges from 2024 or later.

  • HugeNerd@lemmy.ca
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    6 hours ago

    It’s a fridge. It doesn’t even need an 8 bit microcontroller from the 1970s.

    • Bromeliadventures@lemmy.world
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      6 hours ago

      My washing machine keeps asking to be connected to the WiFi. 2 years I’ve been ignoring it, which has been very convenient. I think it just wants to watch porn.

      • GideonD@lemmy.world
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        5 hours ago

        I caught my mother’s dehumidifier connecting to WiFi to watch porn. The damn thing was actually dripping wet.

      • Peacepath@lemmy.world
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        5 hours ago

        Imagine if you could make it watch advertising for your earnings… But yes, it would need the softwares belong to you, rather than to the washing machine’s maker…

    • ZILtoid1991@lemmy.world
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      5 hours ago

      It can use a 32 bit microcontroller, like mine does, but it only has some pretty basic functionality like setting temperature and shutting down the fans if door opened. Anything beyond that is just overengineering.

    • khánh@lemmy.zip
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      6 hours ago

      it does, for massive user convenience. however, the more you add, the less convenience is gained from each addition, sort of like a law of diminishing returns-type thing.

      • Leon@pawb.social
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        2 hours ago

        My washer/dryer is “smart” and there’s no convenience there at all, honestly. It argues with me, it sits and flashes suggestions freezing the entire interface, it decides to just not do things at times. It’s hella annoying.

      • HugeNerd@lemmy.ca
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        6 hours ago

        What convenience? You open the door, a light goes on, it is cold or freezing cold inside depending on the door.

        The end.

        My parent’s McClary fridge from the 1960s still runs on the original refrigerant.

        Don’t tell me about energy efficiency when

        1. We are awash in renewable electricity

        2. Building new fridges every five years filled with e-waste running garbage software requiring a networking infrastructure on top of it surely used a few joules as well.

        3. It’s not in a landfill.

        I can’t wait for the global energy crash, maybe we’ll be calmer and wiser when gas is 100$/liter.

        • FjordDan@lemmy.zip
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          5 hours ago

          Digital display for thermostat/thermometer is nice.

          Party Mode is convenient when adding large amounts of beverages (or leftovers) as it temporarily changes the compressor setpoint/cycle for a couple of hours in expectation of heavy usage.

          Night mode / vacation mode can similarly change the compressor working profile to be either more quiet or energy efficient at times when it’s not expecting the door to open for extended periods of time.

          None of these are essential features of a fridge, but they can be convenient.

        • AnyOldName3@lemmy.world
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          5 hours ago

          Some things off the top of my head are:

          • you could set the temperature to a number of degrees via a numerical display, which would be much harder to implement without a microcontroller.
          • maybe you could have PID control over the compressor rather than bang-bang control, so the temperature would be more stable.
          • these days, a bimetallic strip costs more than a microcontroller and a chip thermometer, despite the chip being much more accurate.

          All of this only requires a really dumb microcontroller, though, not one with networking. I don’t see how that could be useful until your fridge could magically track what it contains so you could ask it if you needed to buy stuff while you were shopping. I don’t think we have the technology for that yet.

          • Zanacross@lemmy.world
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            5 hours ago

            I think we probably do have the tech to track what’s in the fridge but we’d need a camera and some kind of ai watching it always…

            • AnyOldName3@lemmy.world
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              4 hours ago

              Image recognition will be able to figure out the obvious items, and hopefully the expiration dates, too, but it’s not going to be able to figure out that opaque containers are nearly empty or identify leftovers in tupperware. It’s also probably going to be unable to identify when loose produce is past its best unless it’s extremely rotten.

        • khánh@lemmy.zip
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          5 hours ago

          beeping after the fridge hasn’t been closed for a while, or controlling the temperature, or turn on the lights when the door is open.

          • WIZARD POPE💫@lemmy.world
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            5 hours ago

            Yeah that can moatly be done without one. The beeping maybe not but the temp and lights can be done completely analog. Our old fridge literally had a push switch that turned off the light when closed (20yr old fridge)

  • racemaniac@lemmy.dbzer0.com
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    4 hours ago

    Just wondering, is it confirmed that food actually spoiled? Because making the actual cooling dependent on smart functionality seems incredibly stupid. I assumed it would just be all the smart features that stopped working, but if it couldn’t even cool anymore… woooow XD.

    • billwashere@lemmy.world
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      4 hours ago

      I mean I can sorta understand some convenience functions but it oughta have some default setting it falls back to. Especially temperature settings.

      I do have a Samsung fridge but nothing that fancy. I mean I tried to get it to trigger an Alexa routine to play a message when the door opened but that didn’t work. Alexa saying “Close the door fatty, you’re not really hungry” could have been motivational.

      • racemaniac@lemmy.dbzer0.com
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        4 hours ago

        You know, there are plenty of cheap window sensors you could just as well attach to your fridge door to achieve this XD.

  • Aceticon@lemmy.dbzer0.com
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    5 hours ago

    Trully what people really need in their lives are additional risk factors for their peace and quiet in exchange for little or no value.

    I’m just happy that I’m moving in the very opposite direction, avoiding externally controlled computing devices like the plague and instead having my own stuff when I actually need some smarts on my stuff (which, at the moment, is mainly my TV media player).

    We’ve recently had some big brownouts in the city and country I live in and those made me keenly aware of risks to my peace and quiet (for example, electronic payments don’t work if there’s no power, so if you don’t have actual cash on hand things can get pretty tricky) and nowadays there are way too many unnecessary dependencies on external entities in exchange for little, none or even negative value for us (don’t get me started on Smart TVs) - it’s long been the case that a big utility provider going down would be quite a pain in the arse, but nowadays lots of people’s risk exposure profile is so stupidly wide that “random company turning to vibe coding and sooner or later forcefully pushing an update that bricks your ‘smart’ device” or leaves your home network and digital devices one it wide open for people wanting to steal financial info from it, are maybe one of the biggest risks.

  • ImperialATAT@lemmy.world
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    8 hours ago

    Time for me to get on my Samsung soapbox, and it is for an entirely different reason but very relevant for why you shouldn’t buy a Samsung appliance!

    Never. I repeat NEVER, buy a Samsung home appliance. For this reason ONLY. Especially when it comes to food preservation… or simply keeping food cold.

    Here is the thing. Samsung will not let approved service repair companies stock parts. I repeat, WILL NOT LET APPROVED SERVICE REPAIR COMPANIES STOCK PARTS. So if you buy a Samsung refrigerator through Home Depot… and it breaks under warranty… you will get an apologetic service technician that will confirm that your appliance is broken.

    Great!… I already knew that. That’s why all of my perishables are starting to smell funny. The service person feels bad for you but they don’t have the part to fix your appliance. They can order the part within 24 hours and be back this time tomorrow. Did you already have to take the day off work for the 6 hour service window???

    Well this is all super annoying especially if you bought the EXTRA large capacity refrigerator and freezer… that NO ONE has enough coolers and ice to preserve…

    Okay, so the service person orders the part and, dang… that wasn’t the problem!

    Weird, Okay so NOW the service person will order the more expensive part that is actually the problem. All of the ice in the cooler has melted. All of your cooler food has spoiled.

    The refrigerator THREE DAYS LATER is now fixed. F#*k Samsung appliances. And this is the annoying part about all their 5 star reviews. Yeah they look nice when you give them their stars but their reliability is GARBAGE!!!

    If an “appliance company” will not let service people stock parts… for the love of god DON’T BUY IT.

    Lastly… Samsung ice makers ARE THE WORST!!! You will only have REGRETS. REALLY!!!

  • rizzothesmall@sh.itjust.works
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    8 hours ago

    Wait, so there’s not even a hard thermo in it to fail safely? Well done guys, you really saved 10p per unit on that one

  • boonhet@sopuli.xyz
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    9 hours ago

    Of all the appliances that could be “smart”, I find the fridge the least exciting.

    My heat pump has Wi-Fi. Cool, I can turn it on remotely so it starts heating or cooling my home.

    Washing machine that tells you it’s finished and reports the ETA in the meantime - not an entirely unwanted feature, since the same program could take 1 hour or 5 depending on how much laundry I put in. Mine doesn’t have it and I don’t NEED it, but if I’m ever in the market again and two equivalent washing machines from a reputable brand (MAYBE I’d trust Miele. Definitely not Samsung, LG, most others) were priced roughly the same, I’d buy the one with it.

    I just can’t think of a world where a smart fridge would work better for me than my dumb one though. I paid a bit extra to get one that had a better efficiency rating and a nearly silent compressor and that’s it. The only things I would find to be “upgrades” over this would be if it was a larger SBS one that made ice, but I decided not to triple the budget from ~600 to ~2000.

    • NotEasyBeingGreen@slrpnk.net
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      5 hours ago

      A smart refrigerator could cool down more when electricity is cheaper, for example when the sun is shining on my solar panels.

    • FjordDan@lemmy.zip
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      5 hours ago

      The only reason I can think of why a fridge should be connected to WiFi is to notify you if the door is left open, or the temperature is too high.

    • ltxrtquq@lemmy.ml
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      9 hours ago

      How is your laundry taking 5 hours? Just how much are you stuffing in those machines?

      • ilinamorato@lemmy.world
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        8 hours ago

        A washer that takes that long would be kind of insane, but a drying time in the 4+ hour range isn’t that wild, in my experience.

    • captcha_incorrect@lemmy.world
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      8 hours ago

      If my fridge could tell me that my milk is about to expire or if I could query it for what is in it, I would want that. But I cannot really come up with anything that current “smart” appliances have that a fridge could use.

  • devedeset@lemmy.zip
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    8 hours ago

    My fridge is old enough it can purchase alcohol in the US (21+ years old). It has an ice maker and water dispenser, both inside (nothing in the door, fewer things to break). The only tech I would want it to have is something like what you could get with an IoT smart plug - basic metrics like temperature, power draw, door open time, etc.

    AFAIK the same model I have is still available in some form, and is still available without any wireless connection capabilities. I’ll probably buy it again.

    • Auli@lemmy.ca
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      4 hours ago

      How is a smart plug telling you temperature and door open.

  • QueenHawlSera@piefed.social
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    11 hours ago

    The world running on Mega Man Battle Network logic is just as bad of an idea as I thought it was when I played those games as an 11 year old.