Translation:

5, 10 or 15 percent? Card terminals are increasingly asking for tips.

You may have had to do this lately too: choosing what percentage tip you want to give on the card terminal when paying in a restaurant or bar. Or clicking ‘no tip’ after all.

The number of hospitality businesses doing this is growing, and we are also tipping more often when we have to choose. This is evident from figures shared by payment companies with the NOS. When giving such a tip, we most often choose 5 percent from the options of 5, 10, 15 percent, or a self-chosen amount.

Hospitality businesses using payment and software company Tebi can decide for themselves whether to display the menu. It turns out that at coffee shops where you order at a counter, the percentage of tippers skyrockets when they ask for a tip. Almost no one adds a tip by card if no request is displayed, but with a request, that figure is over 20 percent.

In upscale restaurants, customers often leave a tip by card anyway, even if not asked. With a tipping menu, even more people do so, according to the figures. Percentage of transactions with a tip

At surf school and beach bar The Shore in Scheveningen, they have been working with percentage tips for quite some time. During the pandemic, the business switched to card payments only. “Tips dropped drastically then,” says co-owner Thomas Franse.

In 2021, The Shore got a POS system that had that tipping option, and it was enabled. “That was definitely the moment the tips went up again.”

Franse has mixed feelings about asking for tips. “It is not the best customer experience. In the beginning, we received quite a lot of negative reactions alongside the positive ones. However, it is an important source of income for the staff.” He also notices customers getting used to it now, because more and more hospitality businesses are doing it. A tip menu on a card reader

Payment company Adyen compiled data on the proportion of hospitality business owners who are customers of their establishments who use a custom tipping menu. For restaurants, this rose from 19 percent in the first half of 2025 to 22 percent in the first half of 2026. For bars and cafes, it rose from 46 to 53 percent.

“This indicates that this is increasingly becoming a standard part of modern payment processes in the hospitality industry,” says Julien Marlier, Benelux Manager. On card terminals where the tipping function is active, 61 percent choose ‘no tip’. Consequently, 39 percent do leave a tip, averaging 4.31 euros.

Tebi also has figures on the percentage we select when giving a tip. Most often, people choose 5 percent. “About a quarter enter their own, usually small, amount,” says general manager Florian Brunsting. “High ‘American’ tip amounts are hardly ever seen.” In the US, a tip of at least 20 percent is expected in restaurants. How much tip should we give?

The Irish pub Mick O’Connells in Utrecht also has card readers with tip requests. “It is sometimes quite surprising who does and doesn’t give a tip,” says manager James O’Halloran. “Young students, from whom you wouldn’t expect a tip, might give 5 or 10 percent. Wealthier bank employees sometimes give nothing at all.”

The tip is usually 5 percent, he notes as well. “On average, we receive about 3,500 to 4,000 euros in tips monthly. That is distributed entirely among employees, based on the number of working hours.” On average, it amounts to about 2 euros per hour. Less personal

Restaurant and bar patrons react differently to tip requests. “I didn’t give a tip,” says Sophie, who ordered at the counter at a salad bar in Utrecht and had to choose. “I find it less personal. It’s just: here, do you want to give a tip or not?”

“I like it because then I can choose for myself what, if anything, to give,” says a visitor to The Shore in Scheveningen. He gave a 5 percent tip. “People work hard for it. So it’s nice to give a little something extra.” More often in Amsterdam

Whether entrepreneurs opt for a tip menu varies by region. For instance, in Amsterdam, over 30 percent of Tebi customers have enabled the feature, whereas in Nijmegen, for example, it is only 10 percent.

During a survey in Den Bosch, several hospitality businesses said they did not want to get involved. “I’m not really a fan of it,” says Marc Bouman of Brasserij Breton. “I’m not going to push tips unnecessarily; people give it if they want to.”

“If you show that choice, people might feel forced,” says Angie Joosten of Café CinQ. “For us, it works just fine to leave it entirely up to each individual.”

    • etuomaala@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      1
      ·
      18 hours ago

      On the other hand, thanks, activitypub, for reminding me why I left Canada for Finland.

    • Salamanderwizard@lemmy.world
      link
      fedilink
      English
      arrow-up
      3
      ·
      3 days ago

      Honestly, even if we got rid of tipping all together, I’d probably still tip when I can. Even jobs like McDonald’s, I’ll slip a 2 or more if I can to person. Like the person taking out the trash or the cook. If I get a chance, without risking their job

      Cause at the end of the day, I know that even sometimes, those $2 or $5 end up saving the day. Plenty of times, a tip has saved me from going hungry or missing rent.

      I guess saying this, I’ve come to feel that tipping isn’t a bad thing. It’s a way to tell a worker that you appreciate them. What is a bad thing is when the government takes advantage of the kind nature of our fellow humans to hold down the workers.

      Pay people livable wages, and allow folks to tip no matter the job if they want.

      • etuomaala@sopuli.xyz
        link
        fedilink
        English
        arrow-up
        2
        ·
        edit-2
        18 hours ago

        The staff suffers the most from the default tip. It puts them permanently on edge, and makes their job needlessly stressful. It is much better for the staff not to have to think about money at all while trying to do their job. In countries without the default tip, staff salaries are commensurately higher.

        • Salamanderwizard@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          15 hours ago

          I agree. I’m saying we should still tip even when folks have livable wages. To show appreciation for the fellow worker. Totally, no one should worry about money they make at work. I just like to show folks in jobs that can be tasking on a person that someone out there see em.

  • Swordgeek@lemmy.ca
    link
    fedilink
    English
    arrow-up
    260
    ·
    5 days ago

    Canadian here.

    Stop it. Stop it stop it STOP IT!

    Refuse tips everywhere. If a business gives you the ‘option,’ refuse. Refuse, explain, and stopp going there.

    PENALIZE any place that sets up tip options. Hurt them. Drive them out of business.

    Break the spine of tipping now. Before it’s too late.

    • Humanius@lemmy.world
      link
      fedilink
      English
      arrow-up
      78
      arrow-down
      2
      ·
      5 days ago

      Tipping is a thing in the NL. But this 15% nonesense by default can go fuck itself.

      Tipping is gratuity, to be awarded for excelent service. If they dare ask me for a tip, I’d consider that rude and they’ll get nothing from me.

      • TheBlackLounge@lemmy.zip
        link
        fedilink
        English
        arrow-up
        42
        arrow-down
        7
        ·
        5 days ago

        In practice “excellent service” too often means being a white girl with no ring.

        Raise your prices and pay servers fairly and equally.

        • Tango@piefed.ca
          link
          fedilink
          English
          arrow-up
          26
          ·
          5 days ago

          The whole concept of tipping is really just institutionalized bribery. It associates the idea of paying more with getting treated better. Like the man who slips the maitre d’ money in order to get a table without having reserved one, it punishes poor people by un-leveling the playing field. If I’m paying the amount that has been agreed upon, I shouldn’t have to worry that a server might neglect me to lavish more attention on someone who’s bribing them. If I’ve reserved a table according to the correct procedure, I shouldn’t have to worry that my reservation will be “accidentally double-booked” as a result of somebody else being willing to bribe the maitre d’. Rich people should not have an easy means to steal what they want from poor people.

          • Soggy@lemmy.world
            link
            fedilink
            English
            arrow-up
            11
            ·
            5 days ago

            just institutionalized bribery.

            It’s even worse than that, it was a way to not pay free black people an actual wage and force them to be servile so wealthy white Americans could continue to feel superior.

              • Soggy@lemmy.world
                link
                fedilink
                English
                arrow-up
                2
                ·
                3 days ago

                The National Park system, if you ignore that taking that land in the first place was a genocidal conquest…

          • ranzispa@mander.xyz
            link
            fedilink
            English
            arrow-up
            4
            arrow-down
            1
            ·
            4 days ago

            Does it happen often to you that you reserve a table and someone pays more to get it?

            Never happened to me.

        • architect@thelemmy.club
          link
          fedilink
          English
          arrow-up
          1
          ·
          4 days ago

          I mean, truthfully, white men have always been treated the best at tipping jobs and made the most money. Like that was very clear over ten years working restaurants. Women get judged by looks, and you can be the hottest babe in the city and still have women and dudes hate on you for the dumbest shit. White men can charm women, they are one of the dudes, they don’t have to be attractive. The sweating heroin addict even cleaned up.

        • gedfromgont@piefed.ca
          link
          fedilink
          English
          arrow-up
          3
          ·
          5 days ago

          Fully agree. Always this “excellent service” argument. Reminds me of the scene in Reservoir Dogs (which was actually pro-tipping…).

        • Today@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          arrow-down
          2
          ·
          5 days ago

          What’s a fair wage? Servers can make $$$ from tips. $20/table with turnover every 60-90 minutes.

          • nullify3112@lemmy.world
            link
            fedilink
            English
            arrow-up
            3
            ·
            4 days ago

            Well sorry to be rude but fuck their tip. If they don’t want fair wages then they’ll get unfair customers, like me.

            This is how I tip. If I get asked to pay before being served food or beverage, no tip. Coffee shops, fast-food places, bust your table places. No tip. Ever. Sorry.

            All the other places, 15%max. The restaurant’s junk fee gets deducted. Sorry. I’ll fight for your living wage. I won’t fight for your tip.

            I mostly eat at home anyways so it doesn’t matter.

      • k0e3@lemmy.ca
        link
        fedilink
        English
        arrow-up
        5
        ·
        edit-2
        5 days ago

        Seriously, I live in Japan and I often want to tip because the workers provide—what is to me—excellent service. Even if were to try to tip, they would refuse. Whereas in Canada, I’m expected to tip for workers doing exactly what they’re supposed to do.

        Tip is for exceptional service, not expected service.

        • BrianTheeBiscuiteer@lemmy.world
          link
          fedilink
          English
          arrow-up
          5
          ·
          5 days ago

          I like the Japanese take on tipping. It’s actually rude to offer a tip because that puts the customer above the server. The server basically has to concede to my whims if they want the extra pay.

          • phutatorius@lemmy.zip
            link
            fedilink
            English
            arrow-up
            1
            ·
            2 days ago

            The UK has a tipping culture but in pubs it’s considered insulting. “You wouldnt tip your psychiatrist, would you?”

          • k0e3@lemmy.ca
            link
            fedilink
            English
            arrow-up
            3
            ·
            5 days ago

            From the business’s point of view, the customer is already above the server. So, from what I understand as a Japanese dude (grew up in Canada though), I don’t think it’s rude to offer, but I think servers refuse it because it’s rude to accept. As in, that puts a burden on the customer. I think. I dunno, it seems complicated. All I know that it’s just not a thing here unless you go to a bar that’s obviously catered toward thirsty foreign guys.

      • nikosey@lemmy.world
        link
        fedilink
        English
        arrow-up
        5
        ·
        edit-2
        5 days ago

        Judging servers feels gross. Awarding and punishing for a meal? We have tens of thousands of meals. A few bad ones isn’t the end of the world. Let’s keep it simple and skip the judging.

      • i078@europe.pub
        link
        fedilink
        English
        arrow-up
        1
        ·
        5 days ago

        In general we tip however the fuck we want, and a lot of people round to some number.

  • Tiral@lemmy.world
    link
    fedilink
    English
    arrow-up
    10
    ·
    3 days ago

    As an American. No, just no.

    I don’t mind the idea of tipping of someone thag goes above and beyond what’s expected. That being said fuck tipping by percent of the total bill. I refuse to pay someone more money simply because they work at a snobby restaurant. The waitress pulling a double at a diner gets more from me and my $10 bill.

    • UnderpantsWeevil@lemmy.world
      link
      fedilink
      English
      arrow-up
      1
      arrow-down
      2
      ·
      3 days ago

      That would require service workers to earn a living wage, which is impossible. Simply can’t be done. Would be too hard for any business to bare. Sorry.

      • phutatorius@lemmy.zip
        link
        fedilink
        English
        arrow-up
        3
        ·
        edit-2
        2 days ago

        Simply can’t be done.

        There are countries (Iceland for one) where restaurant workers are paid a living wage and tipping is barely a thing. So yes, it can be done. Whether you’d regard it as simple or not, I couldn’t say. And, because there are more people paid a living wage, there’s more demand for restaurants and cafes. It’s a virtuous cycle.

        Dog-eat-dog economies are not the only possible kind, despite all the claims by neocons that it’s some kind of immutable law of nature.

        • UnderpantsWeevil@lemmy.world
          link
          fedilink
          English
          arrow-up
          1
          ·
          edit-2
          2 days ago

          No no no. I was told that this would set off an economy-killing inflationary spiral.

          You can’t honestly tell me that more working-class residents with a higher income might become the foundation for domestic economic growth. Why, that’s downright Fordist! And we disproved Fordism under Reagan, when we decoupled wages from growth and the economy was 100% perfect for all eight years with no exceptions.

  • rose56@lemmy.zip
    link
    fedilink
    English
    arrow-up
    24
    arrow-down
    1
    ·
    4 days ago

    As a fucking European, I tip when I want to tip. The employer should pay it’s employees!

  • stumu415@lemmy.zip
    link
    fedilink
    English
    arrow-up
    42
    ·
    4 days ago

    We pay very good living wages in the Netherlands so there is absolutely no need to this American bullshit.

    • Joelk111@lemmy.world
      link
      fedilink
      English
      arrow-up
      23
      arrow-down
      2
      ·
      5 days ago

      I personally love doing math before leaving any establishment. I have a sheet of math equations taped up to my door that I complete before I leave home.

      /s tipping blows

      • Vittelius@feddit.org
        link
        fedilink
        English
        arrow-up
        3
        arrow-down
        1
        ·
        5 days ago

        To be fair, the system in question does the math for you. It is still contra to European tipping culture though.

      • EffortlessGrace@piefed.social
        link
        fedilink
        English
        arrow-up
        1
        ·
        4 days ago

        Natuurlijk niet.

        Waarom zou ik, of wie dan ook, meer nodig hebben dan een standaard “welkom”?

        spoiler

        Ik zal het je vertellen. De arrogantie van Amerikaanse ondernemers die de verantwoordelijkheid voor het betalen van een leefbaar loon rechtstreeks op hun klanten afschuiven. Daarom laten Amerikaanse obers je nooit met rust terwijl je eet. Ze zijn verplicht om uitzonderlijke service te verlenen, zodat de restauranteigenaar het loon van $2,85 per uur kan rechtvaardigen. Voor die fucking “tips”. Ik heb een grenzeloze minachting voor de zakelijke praktijken van mijn landgenoten.

        • phutatorius@lemmy.zip
          link
          fedilink
          English
          arrow-up
          2
          ·
          edit-2
          2 days ago

          De arrogantie van Amerikaanse ondernemers die de verantwoordelijkheid voor het betalen van een leefbaar loon rechtstreeks op hun klanten afschuiven.

          Yeah, that’s exactly it. And it has been enshrined in US law.

          (Sorry to reply in English, I can read Dutch but can’t write it and my pronunciation’s horrible.)

  • ranzispa@mander.xyz
    link
    fedilink
    English
    arrow-up
    19
    ·
    4 days ago

    Young students, from whom you wouldn’t expect a tip, might give 5 or 10 percent. Wealthier bank employees sometimes give nothing at all.

    Because you give a tip if you got a good service, not according to your bank account.

    That and probably you’re getting the young people used to this bullshit, please don’t.

    • Melvin_Ferd@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      arrow-down
      7
      ·
      4 days ago

      They are. That’s why they have this. When it comes to right wing vs left wing values in all countries, the right win every time. They don’t quit on their goals

      • Clutter@sh.itjust.works
        link
        fedilink
        English
        arrow-up
        1
        ·
        3 days ago

        Boehahahahaha!! Left leaning always wins mate. Which is why we no longer have slaves or child labor, gays are accepted, you can marry anyone with any color, less and less religion.

        Time favors socialists. Thank fuck.

        • Melvin_Ferd@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          edit-2
          23 hours ago

          Is this winning?

          16000 votes 287000 views

          Like I get the touch grass mentality and that nothing online ever matters. But that’s a lie. People see this. Kids see it. Over and over and over again. This is the consequence of retreat.

          They have channels that they promote these things to. They raise awareness. They treat the smallest bullshit like its a competition and they win. The consequence of that is when a big challenge or event shows up then they have the network in place to succeed. They can disseminate information rapidly. They can bring attention to their cause. They can defend their people.

          The left does the opposite. We say go outside, nothing matters, go meet people at a coffee shop and chill guy. Meanwhile nobody but us are aware of our issues. The people sticking their necks out get crucified without support. It’s just so messed up how far we’ve retreated over being uncomfortable. And look at the people here who reinforce it. They’ll call me a nazi sympathizer if I say we should be on these platforms fact checking these fucks or putting up resistance where the people are.

          Or how about this one?

          So I get the feeling that people on the left want to ignore this. But it is getting insane. When leftist left all at once it cleared a path for these people. It means the base changed and these companies respond to their base. If nobody is there to call this stuff out and report then it spreads. Right now groups like this are marketed to kids and teens and young men. Deciding to ignore it today is only postponing when you need to handle it but when you do it’ll be much bigger and difficult to handle

        • phutatorius@lemmy.zip
          link
          fedilink
          English
          arrow-up
          1
          ·
          2 days ago

          As the man said, the future is unwritten. Progress is not inevitable. We’re seeing backsliding on all the wins you’ve mentioned, except (so far) slavery. History favors those who stand up and organize. You don’t just get your wish. You have to force them to make concessions.

        • Melvin_Ferd@lemmy.world
          link
          fedilink
          English
          arrow-up
          2
          ·
          edit-2
          2 days ago

          No you don’t. Historically it’s been like 100 years that we had a little break the rest is slavery, child labor and suffering. Us on the left needed to fight our fucking asses off to maintain this. But look at you fucking people. They annoyed you and that was enough to gave up every territory to them. Now they’re in the eyes and ears of the population and you’re here with me

        • Melvin_Ferd@lemmy.world
          link
          fedilink
          English
          arrow-up
          3
          ·
          edit-2
          4 days ago

          I’m starting to believe it isn’t just money though. Money certainly helps them establish groups and make it look like their engagement is bigger. I really am starting to see the we’re playing two completely different games.

          The left is being convinced to disengage, retreat, ignore social media in favor of high energy, high effort high organizational requirement activism while the right are using digital tools and basic online methods to spread their activism.

          Everybody on the right seems like they’re pushing social media content 24/7 in groups with minimal moderation in favor of keeping energy and momentum going for every topic. While the left are in these highly moderated hug boxes with major separation of concerns that stifle momentum on any current event.

  • db_null@lemmy.dbzer0.com
    link
    fedilink
    English
    arrow-up
    48
    ·
    5 days ago

    “… it is an important source of income for the staff.”

    Source of income is their employment.

    I don’t mind leaving a tip for great service, but it’s a few coins to round up and cash only. I never did and never will tip by card.