Like the poor lack empathy and then as you go up the bell curve empathy rises, maxing out at middle class, and then again falling as you start hitting being rich?
Like the poor lack empathy and then as you go up the bell curve empathy rises, maxing out at middle class, and then again falling as you start hitting being rich?
This is not true at all. Poor people are incredibly empathetic and forgiving. The middle class is a mixed bag but mostly just want to understand why and how to avoid it in the future. Rich people are a mixed bag, too, but most of the biggest assholes are rich.
This is from experience as a banker for many years. Whenever I had bad news (fees for example) for a poor person, they just looked sad. Whenever I had bad news for a rich person 1/3 of the time, they’d want me fired for being the messenger, 1/3 they disappear to talk to a higher up, and 1/3 they grumble and accept it. There are exceptions in every gro. Some rich folks were super nice, some middle class people were nightmares, but there was never a poor person who took it out entirely on the low tier employees.
I think there’s solidarity that the decision comes from others and it’s out of our hands. This may also be because I never told them bad news without advocating for them behind the scenes and understanding the whole sequence of events first. Probably over half the time I got the fees revoked since it was an accident or bad timing on something the bank did. Since we were a small bank, I had more power than big banks would allow.