I appreciate you elaborating on this. Let me try and explain this:

Imo you’re on point with the house metaphor. People dont have the skills to redesign and repair their house.

Thats why they pay people to do it. They get a carpenter to fix their floor, a painter to fresh up the outside walls, an electrician to fix that damn outlet thats acting up. Some house owners have to forgo vacations because they need repairs done this season. They also spread out repairs and live with a broken thing in between.

And the same works for software. I dont mind fixing something in your software, as long as you pay me. Part of the problem is that companies made people believe that everything can be perfect and free. Its like Odysseus going insane by the song of the mermaids. Its a trap. Real software isnt perfect.

Next point is people cant controbute:

People can always contribute. Not everyone can code but they can press the report button and try to be concise in describing the problem, they can help translating, they can help packaging if they know their way around files and much more. The issue is that its uncomfortable to do something while we are used to getting paid for most things and also are used to get perfect proprietary software.

Again, thanks for answering and have a good one.