The suit says after the rollout, DoorDash delivery drivers were able to see when pizzas would come out of the oven. They would wait up to 15 minutes for multiple orders to be ready before grabbing them, slowing down delivery, according to the lawsuit.
Was it the AI system or the DoorDash integration that caused the issues?
Can’t it be both? All the worlds current biggest problems are caused by this techbro disruptive bullshit. Door dash and AI are from the same ecosystem.
Yes. Not officially, but orders were taken by drivers who would wait and group other orders together all the time. Sometimes it was encouraged, because you would have a couple in the same direction and one in the opposite. Other times drivers knew who were good tippers and would snag them asap and wait for it (even if it was last in line while also taking other orders). I’ve had to break up fights over that one.
Ive done my time as a driver and manager of Papa Juans, Bominos, and two small pizza places.
Was it the AI system or the DoorDash integration that caused the issues?
Can’t it be both? All the worlds current biggest problems are caused by this techbro disruptive bullshit. Door dash and AI are from the same ecosystem.
The executive that decided that a process that was not optimal but worked needed to be replaced with one that did neither.
The AI is probably the one “optimising” the doordash drivers.
Wasn’t that what the system was before with the actual pizza delivery driver?
Yes. Not officially, but orders were taken by drivers who would wait and group other orders together all the time. Sometimes it was encouraged, because you would have a couple in the same direction and one in the opposite. Other times drivers knew who were good tippers and would snag them asap and wait for it (even if it was last in line while also taking other orders). I’ve had to break up fights over that one. Ive done my time as a driver and manager of Papa Juans, Bominos, and two small pizza places.