

What kind of software is getting better? Most commercial software has steadily gotten worse, moving to subscription models, taking more risks with updates and breaking things. I remember clearly when Github got bought by Microsoft. Since then, outages became a common occurance whereas before they were rare.
Open source software is arguably getting better and better, but less people are willing to do it for free while big tech reaps their free labour for profit with no return.



Email was born in a service vacuum. The reason it still exists today is the same reason nothing else can become as ubiquitous as email.