20 Years of Digital Life, Gone in an Instant, thanks to Apple
hey.paris
Summary: A major brick-and-mortar store sold an Apple Gift Card that Apple seemingly took offence to, and locked out my entire Apple ID, effectively bricking my devices and my iCloud Account, Apple Developer ID, and everything associated with it, and I have no recourse. Can you help? Email paris AT paris.id.au (and read on for the details). ❤️ Update 14 December 2025: Someone from Executive Relations at Apple says they’re looking into it. I hope this is true. They say they’ll call me back tomorrow, on 15 December 2025. In the mean time, it’s been covered by Daring Fireball, Apple Insider, Michael Tsai, and others, thanks folks! I’ve received 100s of emails of support, and will reply to you all in time, thank you. Finger’s crossed Apple calls back.

Wrote books on Apple software. Bought five figures of gear over decades. Then bought an Apple giftcard, & suddenly permabanned in spite of raising issue with internal contacts.

932 comments: news.ycombinator.com/item?id=46252114

  • brbposting@sh.itjust.worksOPEnglish
    9·
    16 days ago

    Escalation to their buddies inside the company failed, that’s the wild bit in a huge way.

    Most interesting speculation was probably someone saying something about anti-money laundering laws more or less including gag order-style provisions. So if the gift card thing tripped a filter, then maybe no one at the company would be able to help, and at that point, I suppose they’d need to take it to the courts(?)