Pro@programming.dev to Technology@lemmy.worldEnglish · 3 days agoSalt Lake City, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per yearwww.sltrib.comexternal-linkmessage-square145fedilinkarrow-up1429arrow-down110
arrow-up1419arrow-down1external-linkSalt Lake City, plans to implement AI-assisted 911 call triaging to handle ~30% of about 450K non-emergency calls per yearwww.sltrib.comPro@programming.dev to Technology@lemmy.worldEnglish · 3 days agomessage-square145fedilink
minus-squareFaceDeer@fedia.iolinkfedilinkarrow-up1arrow-down2·2 days agoThose questions can be asked about humans who are making the decision too. How long does it take for a human to determine that it’s an emergency? How many are going to mis-identify as a non-emergency? There’s nothing unique about AI here.
minus-squaremichaelmrose@lemmy.worldlinkfedilinkEnglisharrow-up1·43 minutes agoWe know how to run excellent human 911 service whereas automation in this area has always been frustrating garbage unfit to handle a cable tv outage.
Those questions can be asked about humans who are making the decision too. How long does it take for a human to determine that it’s an emergency? How many are going to mis-identify as a non-emergency? There’s nothing unique about AI here.
We know how to run excellent human 911 service whereas automation in this area has always been frustrating garbage unfit to handle a cable tv outage.