The Eight Laws of Robotics Calmness:
- Technology should require the smallest possible amount of attention.
- Technology should inform and create calm.
- Technology should make use of the periphery.
- Technology should amplify the best of technology and the best of humanity.
- Technology can communicate, but doesn’t need to speak.
- Technology should work even when it fails.
- The right amount of technology is the minimum needed to solve the problem.
- Technology should respect social norms.
I’m a little suspicious about a certification body that’s paid for by producers, but it’s fine if they can make it work.
Bad design goes both ways. I have a couple of small kitchen appliances (coffee machine & toaster oven) and their beeps are impossible to hear if there’s the slightest bit of background noise. It makes using them a PITA. And then there’s my microwave which could wake the dead.