At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly patients who are alone and experiencing a medical emergency.
Hmmm years back they were using mturk and underpaying for a bit.
But the ai is good for like 95% of questions people ask.
If I’m going to have to talk to a computer just put it on a fucking website. There are 0 circumstances where I ever want to speak to a machine.
Buddy if you want to talk to an AI be my guest but don’t act like 19/20 people find them useful as phone receptionists unless you are going to post a detailed study to that effect. 👍