An Amazon chatbot that’s supposed to surface useful information from customer reviews of specific products will also recommend a variety of racist books, lie about working conditions at Amazon, and write a cover letter for a job application with entirely made up work experience when asked, 404 Media has found.
Although if I was to shareholder of Amazon i would be wondering why we even stock Nazi textbooks. Morality aside, they cannot really be that much of a market for them and even if there was the PR hit probably isn’t worth it.
If it turns out there is a market for them we should probably separate off that part of the business to avoid PR blunders.