Ultimately tech is a tool to help automate and solve people’s problems. You want to get close to the people your solving problems for so you can get feedback and figure out how to do your job. Your organization may not do this for you. I spend a lot of time on forums listening to my users, and do a lot of extra testing to make sure I’m solving there problems and not making new ones.
Not really, my parents voted for him twice, and will vote for him again, but they are very careful around me to act like they would not.