

Telsas total european market share this month is 1.2%, down from 1.8% last may. The chinese market share is 5.9%, not 5.6%.
5.9% vs 1.2% is a 5x sales rate for chinese cars versus Teslas. According to the article, china doubled its EU market share in the last year, while Tesla lost 30% of its market share in the same time period.
The title is not sensational. If anything, your comment is a bit misleading by not listing the tesla EU market share.
Yeah IT is intensely customer focused, either via direct support or project planning and coordination with execs/etc at the higher levels.
You have to have deeply arcane technical knowledge, but also at least passable social skills and patience to do the work well.