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Joined 1 year ago
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Cake day: June 16th, 2023

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  • A bit late to your comment but they simply don’t want you to talk to a human. It’s that easy. Talking to a human results in empathy, which results in giving away of deals the management doesn’t really want you to give out.

    They’d rather you get frustrated at being able to not reach a human and then you just give up and be a good sheep and pay what you’re expected to.

    Oh, unless you want to cancel, in which case it will take no less than 10 different humans bouncing you off various departments and scripts because making it easy to cancel also results in bad metrics


  • liara@lemm.eetoTechnology@lemmy.worldUnity apologises.
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    1 year ago

    This is called the “Door in the face method” of bargaining. Start with a request so high and absurd that you “slam the door in their face” because it’s so absurd.

    The next time they try, they’ll come back with an offer that sounds far more reasonable than the original request. Since you’re still primed with the previous context, your brain makes it sound less bad than it probably is ("At least it’s not the first offer!). You’re more likely to accept after this.

    The opposite technique is called “foot in the door”, start with a small request (get your foot in the door) and then increase the ask after the small request goes over.