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Cake day: June 12th, 2023

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  • Okta Says Hackers Stole Data for All Customer Support Users had earlier said breach affected about 1% of customers Company said some Okta employee information was also stolen

    By Graham Starr
    November 28, 2023 at 9:41 PM EST
    Updated on November 29, 2023 at 12:18 AM EST

    Okta Inc. has discovered that hackers who breached its network two months ago stole information on all users of its customer support system — a scope far greater than the 1% of customers the company had previously said were affected.

    The company notified customers in a letter Tuesday that it has now determined the hackers downloaded a report containing data including names and email addresses for all clients that use its customer support system. As a result, Okta warned customers that they may face an increased risk of attacks and urged them to use strong multifactor authentication.