

PCs are generally based around the X86 chip architecture which is an open standard. PCs are basically modular and lots of manufacturers make components that are interchangeable, creating a huge variety of possible hardware. Hardware suppliers also sell to both big manufacturing companies and individuals. It’s therefore in their interest to distribute their drivers freely even if closed source. If hardware breaks it can be replaced and the PC keeps going, and some components can be kept going for years as a result as people dot have to throw the whole machine out everything something breaks or becomes obsolete.
Mobile devices are closed standards. They use a more limited range of off the shelf components which are deeply integrated into a device, and the hardware suppliers provide their drivers to the device manufacturer or the device manufacturer builds their own drivers and custom version of the os. Hardware can have very long retail lives selling for years and still being functional, so the manufacturers have an incentive to keep drivers available and even update them.
It means mobile devices are more locked down, and the hardware drivers harder to come by. This makes it hard to build custom OS for them and therefore when the device comes to the end of its support from the maker there is limited options to keep it running securely.
It’s effectively a type of planned obscelence that keeps the mobile industry going. Manufacturers stop supporting old devices (because it provides no income) and then consumers have to buy new ones as no one can provide the security patches to keep them secure.
So for mobile there is nothing to force Android or IOS to be kept up to date for old devices. The money is in new devices, and for Android manufacturers are responsible for the mobile device anyway. While for PC it’s in Microsofts interests to keep updating and keeping devices secure via Windows becuase devices have long lifespans and old components can be in the PC ecosystem for decades. Similarly Linux is able to support hardware for a long time because drivers are more freely available and long lifespans to hardware incentivise people to put the effort in to write open drivers when they’re not there.
Microsoft is trying to force an upgrade cycle at the moment with Win 11 though. And the laptop industry ia more like the mobile industry than the desktop pc industry with more propriety devices and locked down hardware.
The integration is Microsoft’s monopoly behaviour which anti-trust organisation no longer put a stop to. There are alternatives but they struggle to match the level of integration Microsoft can achieve owning and making all of the office suite.
However European local and regional government have been moving over to Office alternatives such as Collabora, Onlyoffice and Libreoffice. Collabora & Onlyoffice are particularly designed for online use and collaboration.
There are also alternatives to the Exchange email system, with Nextcloud one of a few that can either be bought as a service or self deployed by organisations and individuals.
The biggest benefits are total control and privacy of data, plus better cost. Microsoft clients don’t generally get any of this, with the increasing push to integrate online services and try to forcably up-sell by bundling in stuff customers don’t need but have to buy to get the things they want or need. Microsoft rely on inertia and vendor lock-in; once you become dependent on their services it makes it seem impossible to get out and move to a new system.