Waited weeks for this and was so excited it finally arrived today. Unboxed it, put it on charge, and…nothing. Won’t boot up, no signs of life. He’s dead, Jim.
Now I have to send it back and wait who knows how long if I want a replacement. Probably just going to ask for a refund; I can’t wait another 4-6 weeks or wait for one to ship from the September batch. Ugh!
Mildly infuriating, highly disappointing.
Yeah, I have a ticket in with support but haven’t heard back yet. I did ask specifically about the turnaround time for a replacement. Hopefully that’s a reasonable amount of time. I definitely don’t want $400+ tied up until the next batch ships in September.
Oof. September? I really hope you get it before then! I wonder how many people had this doa issue with this batch. Maybe there’s an issue with that manufacturer. Not really something you can control or probably find out, but it would be interesting to know.
I honestly don’t think they’d tell me, but I’d also be interested to know. Fingers crossed they have some stock on hand for the occasional replacement.