Each of the companies that we have talked to for Hot air balloon rides have said you pay for it in advance, then if there is bad weather, you don’t get your money back. You just have to reschedule for another day. We have a friend who had to make many many many trips an hour and a half each way and each time on the way there, they would get a call to say sorry it’s too windy or some other item. It took a long time before they actually got there actual ride.
So what I’m wondering is, is there any company out there that actually just gives a refund if you can’t take the ride because of inclement weather.? This is in the United States.
Have you asked each company in details? It’s typically the kind of small business who understands everyone unique case rather than a large corporation full of procedures and lawyers.
I assume they would rather reschedule to not loose the money, but a way to cancel may exists